Kara Miller is the director of the Student Service Center at The Ohio State University. The Student Service Center is a one-stop shop for financial aid, student accounts, and student records, and has recently added responsibility for tier one contacts for undergraduate admissions, orientation, and graduate and professional admissions. Kara has had a varied career with experience in business process analysis and redesign, training, program management, and consulting, and has leveraged her broad-ranging experience to develop a culture of continuous improvement in the Student Service Center. Kara and her team frequently host other schools who are in various stages of developing or improving their one-stop, and she has led efforts to facilitate information-sharing among one-stops at institutions in Ohio.
Shulamith Klein joined Emory in 1999 and has over thirty-five years of risk management and business insurance experience in the academic and healthcare sectors. Shulamith oversees Emory’s risk financing program, clinical and non-clinical risk management activities, claims management, and a wholly owned captive insurance program for medical professional and general liability exposures. In her current role at Emory, Shulamith serves in a variety of capacities. She chairs the Emory University Enterprise Risk Management Program, and is a member of the Emory Breach Notification Team, Emory Healthcare’s Labor Management Team, as well as the Risk Assessment & Prevention Committee. Shulamith lectures frequently on the practical aspects of managing academic and healthcare based risk management programs and related support services.
Anne E. Lundquist has twenty years of increasing administrative responsibilities in higher education, having served as the dean of students at four liberal arts colleges. As director of student affairs assessment and strategic planning at Western Michigan University (WMU), she coordinates the division’s planning and assessment efforts, providing support and leadership to colleagues throughout the division. She works with staff in university audit and institutional effectiveness on ERM implementation at WMU. Lundquist teaches Assessment and Accountability in Higher Education and law and policy courses in the Department of Educational Leadership at WMU. Lundquist is a PhD candidate in the Educational Leadership program at Western Michigan University with a concentration in Higher Education Administration. Her dissertation research study is titled Enterprise Risk Management (ERM) in Colleges and Universities: Administration Processes Regarding the Adoption, Implementation and Integration of ERM. She has published articles on enterprise risk management in Risk Management Today and the URMIA Journal and has a chapter titled “Lessons from the Academy: ERM Implementation in the University Setting” in Enterprise Risk Management: Case Studies for Executives, Risk Practitioners, and Educators. She has an MFA in creative writing from Western Michigan University and a BA in religious studies from Albion College.
Dr. Roger Ward is the chief accountability officer (CAO), vice president of academic affairs, and vice dean of the Graduate School at the University of Maryland, Baltimore (UMB). As CAO, Roger is the focal point of coordination for UMB’s accountability, compliance, policy review, and enterprise risk management activities. As vice president of academic affairs and vice dean of the Graduate School, he assumes primary responsibility for day-to-day operations of the Office of Academic Affairs (OAA). Before joining UMB, Roger served as assistant vice president for student affairs at the New School in New York City, and he held senior administrative positions in the City University of New York system. Roger holds an associate’s degree in data processing/computer programming from Kingsborough Community College, a bachelor’s degree in government and a master’s in public administration, both from John Jay College of Criminal Justice. He also holds a doctor of law degree from New York Law School, and a doctor of education degree in higher education management from the University of Pennsylvania.
Matthew is an industry leader in higher education development and alumni relations, building successful operations and programs both in small private college and large public university settings. Recently named Vice President for Development and Alumni Engagement at Farmingdale State College, State University of New York (SUNY). He leads the College’s fund-raising strategy working closely with the Farmingdale Foundation to grow the culture of philanthropy and inspire support among the College’s alumni and friends, as well as the corporate community and private foundations. Prior to Farmingdale, Matt was at Stony Brook University for 8 years as Executive Director of Alumni Relations, where he was responsible for the transformational growth of the Stony Brook Alumni Association Inc. it’s revenue and program development for engagement of SBU’s 200,000 alumni worldwide. He served on the leadership team during the Campaign for Stony Brook, a $600 million dollar campaign that at the time was unprecedented in the State University of New York (SUNY) system. Matt started his career in alumni relations at St. Joseph’s College, New York.
Jon-Stephen Stansel is the Social Media Coordinator for Texas State University, where he leads the social media efforts of the Office of University Marketing. Prior to that, he served as International Communication Manager at the University of Central Arkansas, where he worked to promote the goals of UCA’s office of international engagement through specialized marketing materials, promotional videos, and social media. During his time at UCA, he created and maintained a social media strategies that created a stronger international community on campus, promoted the work of the international engagement office, and increased international student recruitment. He is a strong believer in the positive impact social media can have on international education and is always eager to share his experiences with others. He has presented at several state, national, and international conferences such as NAFSA, HighEdWeb, and the International Conference on Innovation in Information Technology in Buenos Aires. In addition, he has taught courses in social media marketing to small business owners and conducted social media training sessions for university faculty and staff.
Annie has managed and successfully implemented the Accelerated IT Competency-based Training Programs under the Trade Adjustment Assistance Community College and Career Training Grants Program (TAACCCT) grant. As part of her role she oversees the curriculum and assessment development, and resources utilized in the delivery of the online CBE program. She also helps develop and deliver instructor and student support staff training. Annie develops relationships with business partners, community outreach and civic engagements to promote the CBE program to a wide audience. Annie has been teaching in the Computer Science field for over 10 years, she brings over 30 years of industry experience in training and system design, implementation and management to her role.
Brett develops and oversees strategic planning and implementation of advancement marketing initiatives university- and campus-wide. His nearly 30 years of experience in higher education advancement circles includes capital campaign development and special event management.
In her current position, Maureen engages Temple University alumni in their places of work. She also oversees student engagement from the alumni office perspective. As a co-founder of the Owls@Work program, Maureen strategizes with internal colleagues to provide a holistic experience for Temple alumni. Her experience also includes student affairs, communications and editing, and event planning.
A former politician, Mollie has spent most of her professional work life in fundraising and community affairs, the past nine of which have been at Temple University. As a frontline fundraiser and director, Mollie has crafted successful programs that engage, cultivate and ultimately solicit, securing donations and long lasting relationships. She has also planned and produced large fundraising events and spearheaded community engagement programs. Currently, Mollie is a co-founder of the alumni engagement program Owls@Work which was recently presenting at the CASE regional conference. She is also the founder and creator of Temple’s Industry Center, a corporate program that engages corporations and internal stakeholders.
