This program is primarily designed for those managing professional and/or student staff. If you are new to your role or want to hone your existing supervisory skills and approaches, this course is for you.

Week 1: Setting up the Supervisory Relationship
Starting: April 1, 2024
Format: On-Demand | Time Commitment: Approximately 2 hours
The course begins with a session on how to better understand your supervisory style, articulate it to your direct reports as a means of setting up the relationship, and how you might adapt that style in line with your reports’ needs and what the situation calls for.

Week 2: Performance Management
Starting: April 8, 2024 | Live Session: April 12, 2024 (1:00 – 2:30 p.m. ET)
Format: On-Demand | Time Commitment: Approximately 3 hours
This week’s emphasis on performance management consists of two trainings: 1) diagnosing employee performance issues, and 2) offering and receiving meaningful feedback. You’ll then have a chance to apply what you learned and dialogue with peers in an end-of-week live session.

Week 3: Managing Conflict
Starting: April 15, 2024
Format: On-Demand | Time Commitment: Approximately 1.5 hours
In this week’s course, you’ll learn about conflict styles, different types of conflict, how you can establish a team culture that views conflict as positive and productive, and how to continue pushing that culture shift ahead even when team conflicts arise.

Week 4: Growing, Motivating, and Retaining Your Staff
Starting: April 22, 2024 | Live Session: April 25, 2024 (1:00 – 2:30 p.m. ET)
Format: Live | Time Commitment: Approximately 2 hours 45 minutes
In this final week, we’ll touch on a variety of tools and techniques you can use to ensure your staff feel seen and valued and keep them growing and thriving.