Supervision Certificate Program

Learn effective strategies for supervision and gain practical tools to support your team in just 4 weeks.

Choose from 2 cohorts:

Starting March 4, 2024

Starting April 1, 2024

Overview

All too often in higher education, individuals move into a supervisory role without the necessary tools and skills to be successful. Particularly in today’s challenging environments, effective supervision is key to building an equally effective culture where each individual can contribute to team success.

Join us online for a four-week bootcamp specifically designed for higher education supervisors who are new to their roles or looking to deepen their skills.

Who Will Benefit

This program is primarily designed for those managing professional and/or student staff. If you are new to your role or want to hone your existing supervisory skills and approaches, this course is for you.

How it Works

Complete our supervisor curriculum over 4 weeks by engaging with both asynchronous and synchronous content. Each week you'll have an average of 2.5 hours of asynchronous work that can be completed on-demand to fit your schedule. To successfully complete the certificate program, you’ll then attend two 60-minute live sessions to help you to apply your learning: one at the end of week 2, and one at the end of week 4.

Get a weekly email with on-demand videos and activities that can be completed on your lunch break over the course of the week.

Attend two live sessions to apply your learning and engage in dialogue with peers from around the country. These sessions will be recorded and available on-demand for those who can’t attend live.

Earn a certificate of completion.

Hurry! The Next Cohort Starts March 4, 2024

Certificate Program Curriculum

Week 1: Setting up the Supervisory Relationship

Format: On-Demand | Time Commitment: Approximately 2 hours

The course begins with a session on how to better understand your supervisory style, articulate it to your direct reports as a means of setting up the relationship, and how you might adapt that style in line with your reports’ needs and what the situation calls for.

Recommended Schedule

Monday - 50 minutes

Watch:

Introduction
Supervisory Style

Complete Activities

Tuesday - 40 minutes

Watch:

The Supervisory Relationship

Complete Activities

Wednesday - 30 minutes

Watch:

Adapting Your Supervisory Style

Complete Activities

Week 2: Performance Management

Format: On-Demand & Live | Time Commitment: Approximately 3 hours

This week’s emphasis on performance management consists of two trainings: 1) diagnosing employee performance issues, and 2) offering and receiving meaningful feedback. You’ll then have a chance to apply what you learned and dialogue with peers in an end-of-week live session.

Recommended Schedule

Monday - 60 minutes

Watch:

Find the Right Solution for Employee Performance Gaps

Complete Activities

Tuesday - 30 minutes

Watch:

First half of “The Art and Practice of Giving and Receiving Feedback”

Complete Activities

Wednesday - 30 minutes

Watch:

Second half of “The Art and Practice of Giving and Receiving Feedback”

Complete Activities

Friday (Live) - 60 minutes

Attend:

Live Session: Practice & Scenarios
- March Cohort | 1:00-2:00 pm ET
- April Cohort | 1:00-2:30 pm ET

Week 3: Managing Conflict

Format: On-Demand | Time Commitment: Approximately 1.5 hours

In this week’s course, you’ll learn about conflict styles, different types of conflict, how you can establish a team culture that views conflict as positive and productive, and how to continue pushing that culture shift ahead even when team conflicts arise.

Recommended Schedule

Monday - 30 minutes

Watch:

Introduction
Initiating a Culture Shift Around Conflict

Complete Activities

Tuesday - 30 minutes

Watch:

Maintaining a Positive Conflict Culture

Complete Activities

Wednesday - 30 minutes

Watch:

What to do When You Hit a Speed Bump

Complete Activities

Week 4: Growing, Motivating, and Retaining Your Staff

Format: On-Demand & Live | Time Commitment: Approximately 2 hours 45 minutes

In this final week, we’ll touch on a variety of tools and techniques you can use to ensure your staff feel seen and valued and keep them growing and thriving.