Academic leaders are being called upon to improve the productivity of their operations, but many lack appropriate data and strategic analysis to increase output and reduce costs. Join us to learn how one institution used data-driven evidence to: Determine differential cost per credit hour across a range of departments Examine average revenue, costs, and contribution margin per program Identify specific courses that present opportunities to improve net tuition revenue Workbooks Included with Registration During the webinar, you will see examples of spreadsheets to perform breakeven, contribution margin, and trend analysis to better understand the cost structure of your programs and departments. This analysis will help you calculate costs within your department to identify where inefficiencies exist and understand where to start remedying the situation. You will also receive spreadsheet examples of how to perform financial analysis of faculty retirement programs, and how to create a business model for new programs.
For many private institutions, community college transfer students represent a viable and untapped opportunity for increased enrollment and tuition revenue. This webcast has been designed to help private, four-year institutions capitalize on this growing student population. Our expert instructor will help you understand how to make a compelling case for building community college transfer pathways at your institution, as well as outline how you can create pathways that are both intentional and sustainable. You will leave this online training prepared to answer questions such as: How can I make the case for investing in transfer student recruitment and pathways? What are best practices for establishing partnerships with community colleges? What adjustments need to be made on campus to accommodate more transfer students? What institutions have done this successfully, and what do their pathway models look like?
Learn fresh ideas for how you can communicate with deposited students to prevent summer melt and increase yield at your institution. During the webcast, you will learn how to: Make your yield communications more successful Use print, digital, and social media channels as tools to prevent summer melt Educate and mobilize cross-campus partners to create a more seamless strategy Throughout this training, you will see numerous examples of effective yield communications. These examples, combined with a practically-focused presentation, will help you apply what you learn to your own institutional context.
One of the largest growing populations on college campuses today are international students. Student affairs practitioners, not just the mental health providers, need to acquire and practice cultural competency in their interactions and services with international students. This webcast will give you five practical skills to enhance your cultural competency, as well as your department’s, as you work with the mental health needs of international students on your campus.
Develop and implement your customer service vision at your institution. You will learn about service philosophies that have been used successfully in higher education as well as seven important tactics for turning your customer service vision into a reality. Outline Your Vision in Real Time Throughout this interactive training, you will participate in a series of activities designed to help you apply the concepts you are learning. You will come away with an outline of your own customer service vision and philosophy that you can build upon to enhance customer service within your unit.
Learn how understanding your institution or program’s curricular efficiency can inform decisions that improve overall academic success. During this webinar, you will learn how to: Challenge some assumptions of student success Analyze your curricular complexity from structural and instructional perspectives Align curricula with student support services Make decisions and discuss curriculum changes with faculty You will hear three practical case studies that will help illustrate common curricular efficiency problems. Through careful consideration of this important academic data, you can more easily address impediments to student success that you may unknowingly be creating for students.
Learn how you can develop a program that better engages parents by addressing their specific needs. If executed correctly, an effective program can lead to improved student success, enhance your institution’s reputation, and connect your institutional goals with a highly engaged population. In this webcast, you will learn how to: Expand upon or create a parent relations program Survey and understand your institution’s parents’ needs and interests Use the information you learn to create a self-sustaining program
Learn how you can ensure a smooth event experience for donors with thorough etiquette training. Lynne Wester will outline the foundation of event etiquette protocol to help you ensure that donors are properly treated and communicated with at all events. You will leave better equipped to manage tricky situations such as: Unexpected guests Managing guest behavior Security concerns Table etiquette Event follow-up
Get specifics for how to plan a student-driven content program for your digital marketing channels that helps you improve enrollment and engage alumni. Tim Nekritz, director of web communication at SUNY Oswego, will delve into the specifics of how to recruit, train, and manage students as they create content that highlights your unique campus environment. “Most webinars on this topic just cover generic tips, but the Student Storytelling webinar really went in-depth with concrete examples and ideas of how to engage students in many different ways.” Lauren Hoover, Admissions & Recruitment Coordinator, University of Pennsylvania School of Design
Ensure a steady revenue stream for your corporate engagement program and your institution by charging corporate partners for their involvement with faculty, students, and research across campus in a more consistent manner. Throughout the training, you will learn how to: Assess the value of your campus resources Develop a model for charging corporations Transition existing partnerships to a paid model
