Course Category: Webcast Recording

Collecting Data to Inform Decision-Making Around Remote Learning

The transition to remote instruction has presented its fair share of challenges, but also represents an opportunity for data collection that many universities have yet to take advantage of. As you transition into summer and fall terms, collecting data related to the experience and needs of both faculty and students can equip you with important information like: Which technological and pedagogical aspects of remote learning have proven most difficult How remote learning is affecting student motivation Which support services are working well for students and which are lacking Which instructor(s) could help champion online education and further institutional goals around online growth strategy moving forward Join us to learn how you can collect and use this type of data to inform decision-making and improve the quality of remote instruction at your institution. Our expert instructor–who has 14 years of experience in online education across institutional sizes and types-will teach you what questions to ask, how and when to ask them, and how to translate your results into action.

Find the Right Solution for Employee Performance Gaps

When an employee is not performing as expected, you may spend a lot of time and effort trying to help your employee improve – especially in a virtual world – only to be left with continued performance problems. That’s because there can be many reasons for the lack of performance, and it is not always easy to spot the true cause. You may try one solution only to discover it’s not the right one. Join us online and practice Binder’s Six Boxes® technique, which will help you diagnose the “most likely” causes for performance issues more reliably. You’ll learn how to systematically question and evaluate six factors of organizational effectiveness that, when lacking or misaligned, can cause poor performance. You’ll also walk away knowing how to select and prioritize remedies that best match the “most likely” causes so that you can provide the most targeted and practical interventions, no matter whether you’re working face-to-face or virtually.

How Will Colleges Operate in the Fall and What Will Students Pay? A Panel Discussion

How Will Colleges Operate in the Fall and What Will Students Pay? A Panel Discussion Discuss possible fall scenarios and implications for revenue, expenditures, and tuition pricing with our panelists and your peers. Agenda The discussion will be divided into the following three buckets: 1.Revenue and expenditures How many different cases should you model in terms of revenues? How do expenditures differ across scenarios? 2.Enrollment and yield What assumptions should you consider when doing your enrollment estimates? How do enrollment estimates differ based on the scenario? What data should you use to model yield in tandem with each scenario? 3.Tuition pricing and aid strategy Should you consider pricing differently for the fall if you decide not to reopen fully in-person? How should you take into consideration the changed financial needs of your students? How should you be thinking about the multitude of variables at play (operating costs, perceived value, student demand) with respect to tuition and net tuition?

Creating a High-Touch Online Summer Bridge Program

Many institutions are currently in the process of transitioning their summer bridge programs online in light of COVID-19. This is not an intuitive process for those used to designing and running programs face-to-face, bringing with it a host of additional considerations that are best learned from those with prior experience. In this training, our expert instructor–who has run her institution’s summer bridge program online since its inception–will teach you how to create a truly engaging, high-touch experience as you move your own bridge program online. You will learn strategies and pitfalls to avoid around program elements such as: Course structure Technology and software Team assignments and informal activities Student coaches

Reimagining Giving and Recognition Societies

Giving societies can be a good way to engage donors and encourage future giving, but they can be time intensive and require intentionality around reinforcing positive donor habits. In this two-part online program, our expert facilitator will provide practical tips for examining what is working well and what elements of your giving societies need to be re-evaluated, enhanced, or reimagined. Session One – How is your current giving society serving you and your donors? Session Two – How can you build upon your current successes and move forward with your giving society most effectively?

Creating a Virtual Orientation Experience that Preserves On-Campus Benefits

For many, COVID-19 has sped up the timeline for transitioning orientations to a virtual format. This webcast will help student affairs professionals who are accustomed to face-to-face orientation programs create engaging virtual orientation experiences. Touching on common challenges of planning and execution, our instructor will share a three-phased approach to help you: Streamline communication and establish institution-wide understanding of new terminology and practices Use technology efficiently to model the virtual experience after the on-campus experience Engage student orientation leaders in new ways to preserve peer-to-peer connections Communicate appropriate remote conduct to incoming students, their families, and institutional partners

Frontline Fundraising in a Virtual Environment

Instructor Jessica Cloud, CFREVice President of Advancement, Starr King School for the Ministry Course Highlights 60 min of video instruction Downloadable resources Course Details Released 05/28/2020 The transition to an all-online working environment has presented challenges for major gift officers accustomed to building donor relationships face-to-face. Things that usually feel intuitive, like structuring communication touchpoints and knowing what to say and what tone to strike, are now much more difficult. But there are ways to continue to be proactive and build relationships in ways that feel authentic and further fundraising goals. This training has been designed to help you address both mindset and action around frontline fundraising in today’s context. From discovery calls to solicitations to donor stewardship, our expert instructor will help you understand how you need to be thinking about these critical touchpoints during COVID and offer creative ideas to translate them into action. Who Should Attend Major and planned gift officers, those in leadership annual giving, and anyone managing frontline fundraisers will benefit from this webcast. Agenda This recording will cover how you can adjust both your mindset and approach to the following daily fundraising tasks: Restructuring communication touchpoints Making discovery calls Continuing solicitations in ways that […]

Finding Success with Remote Academic Advising: A Training for Frontline Advisors

This webcast will help academic advisors accustomed to face-to-face settings improve their online advising practice and acclimate to their new virtual roles due to COVID-19. Touching on common challenges related to both self and students, our expert instructor will discuss strategies for the following while working remotely: What strategies can I employ to maintain boundaries and practice better self-care? What do I need to consider about student privacy and confidentiality? How can I structure my touchpoints and communications online to build effective and trust-based relationships with my advisees?

Developing Rigor in Your Fundraising Team

Most advancement leaders rise into their positions from successful fundraising careers with little or no experience managing teams. You’re a leader because you were a great fundraiser. And you were a great fundraiser because you applied rigor and discipline in your schedule and intuited the information and practices needed for success. But how much have you worked to coach others on the rigor and intuition you developed within yourself? Join us online to learn how to start building in your team the skills that made you such a successful individual contributor: Choosing effectiveness over efficiency Managing your time and calendar Gathering and disseminating crucial information Shadowing and roleplaying

Campaigns: Staffing, Training, and Supporting Frontline Fundraisers

In order to meet your campaign goals, it is essential to ensure you have the proper staffing levels, particularly for frontline fundraisers. In this program, our expert facilitator will provide practical tips for staffing, training, and supporting your frontline fundraisers as you ramp up for a comprehensive campaign. Throughout this webcast, you will learn to: Strategically align your team’s talent with the vision of your campaign Use benchmarking with peer and aspirant institutions to provide insights for staffing needs and patterns Gain insights around the tactics and strategies necessary to hire and on-board new fundraising staff to ensure campaign success.

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